Shipping & Returns

 
 

Shipping Policy

Unfortunately, due to the delicate process of packing and shipping an order, we do not accept returns. If a piece arrived damaged, please view “My order arrived damaged, what do I do?” in the FAQ section.

Return & Exchange Policy

The safety and health of the piece is first and foremost. We use our own method that utilizes plastic wrap, bubble wrap, and ecologically friendly packing peanuts to ensure that the piece arrives intact and healthy. We have developed this method and have shipped orders nationwide. All pieces are sold as is, and shipped accordingly. We include 2 FRAGILE: THIS WAY UP stickers as well as a LIVE PLANTS sticker on the packaging so that the carrier will know how the package should be handled.